Returns

 

Since our items are personalized with individual monograms, family names,  initials, etc.  there are no returns on the items.  If there is a  problem with your order, you can email us.  We will gladly correct any  problem that our team created.   


Shipping

  We can ship to virtually any address in the United States. These items can  take up to 2 weeks before shipping due to the amount of personalized or  monogrammed items we have.  Thanks so much! When you place an  order, we will estimate shipping and delivery dates for you based on the  availability of your items and the shipping options you choose.  Depending on the shipping provider you choose, shipping date estimates  may appear on the shipping quotes page. Please also note that the  shipping rates for many items we sell are weight-based. The weight of  any such item can be found on its detail page. To reflect the policies  of the shipping companies we use, all weights will be rounded up to the  next full pound.